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This list shows the *status* codes that a carrier or vendor can return to an itinerary segment in a record. They indicate that space is confirmed, waitlisted, cancelled or on request, and so on, as shown below. Refer to your Standard Interline Passenger Procedure manual, or contact the carrier or vendor for any codes not listed here. |
AF | - Used by AA to indicate Aadvantage free ticket.
- No action required.
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CG | - Passenger purchased business class - boarded in First or coach class.
- This code is only on American Airlines flights.
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DL | - Deferred from waitlist
- Must be cancelled and re-listed.
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FS | - Sell Insurance segment and include data fields.
FS prints on Invoice/Itinerary as a confirmed segment.
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GF | - Firm booking
- Merged from host system for a SEA or TOR segment.
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GK | |
GN | - Indicates Group booking.
- PNR is viewable only.
- No action or Claim It allowed.
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GO | - "Option" booking merged from host system for a SEA or TOR segment.
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HK | |
HN | - Holds Need (space not confirmed, verify with carrier)
- Appears in a PNR booked through the carrier and transmitted to the Sabre system.
- Treat this action code the same as action code HL
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HQ | - Space already requested.
- 12 hours has not elapsed yet.
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HX | - Was Holding Confirm/Now Cancelled..
- Indicates a segment cancelled through the carrier or associate.
- Cancel this segment by using the letter X followed by the segment number.
- Contact carrier directly for possible fee if you do not cancel the HX segment.
- For more information, see Status Code HX - Agency Actions.
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IG | - Involuntary upgrade.
- For airline use only.
- Carrier may also use status code YG.
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IQ | - Re-sends the PQ to the Insurance vendor, if no response.
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KK | |
KL | |
KQ | - Confirmed insurance policy quote.
- A printed itinerary including an insurance segment quote.
Note: This is a segment quote only.
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MM | - Meal listed.
- This status appears in reservations for non-revenue passengers on American Airlines.
- It means a waitlisted segment for AA employees or travel industry special passenger.
- There is no action required from a travel agent.
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NO | - No action taken.
- You must cancel the segment and request an alternate flight.
- If NO status is returned by an airline on a previously confirmed segment, it may indicate that Sabre system's and the airline's PNRs do not match. Contact the carrier to validate the PNR data.
- Note: For more information, see Overview - Direct Connect Hotel.
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NS | - No show.
- Airline use only.
- No further action required.
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OX | - When the following hotel segment shows a new CF number, remove by Changing Segment Status to XK.
- When the following hotel segment shows UN or UC,change segment status to HK to retain the original booking. See details.
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PK | - Passenger was boarded on Agency Discount or an AAdvantage (American Airlines) free travel ticket.
- No action required
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PN | - Pending need.
- Message previously sent to carrier, and now awaiting reply.
- The Sabre system will automatically resend the request if the carrier does not reply within 24 hours.
- Do not treat this code as confirmed space.
- The airline must send status KK for confirmation; if you do not receive the KK confirmation, please contact the carrier for status.
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PQ | - Changes from NQ to indicate pending insurance segment.
- A printed itinerary with insurance segment not confirmed.
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QF | - The QF status code is intended for use in testing and developing applications on Sabre® Air.
- It allows you to sell a flight without impacting a carrier's inventory and to quote or price a fare from this segment.
- For more details,see Pricing with QF Status.
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RR | - Reconfirmed through the carrier.
- Used primarily on international travel.
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SB | - Passenger boarded standby.
- Airline use only.
- No action required.
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SC | |
SS | - Sabre system response.
- The segment sold through the Sabre system, or a Sell message sent to the carrier.
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TK | |
TL | |
TN | - Schedule change – the segment Is On Request/Holds Need.
- Advise the passenger and change segment status to IN.
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UC | - Unable to confirm or waitlist.
- Cancel the segment and request an alternate flight
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UN | - Unable – flight not operating.
- Cancel the segment and request an alternate flight
Note: We do not recommend that you use passive cancel to remove a UN segment. When you change the status to XK (such as .1XK), some carriers charge segment fees. Check the Airline Online DRS or check directly with the carrier for airline policy. - Contact the carrier for re- accommodation if ticketed. In case of problem with a schedule change after you have ticketed, contact the airline directly.
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US | |
UU | |
WK | - Confirmed/no longer confirmed due to a schedule change.
- Cancel this segment using the letter X followed by the segment number.
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WL | - You book the segment directly with the carrier. Was waitlisted but now is no longer waitlisted due to a schedule change.
- Cancel this segment using the letter X followed by the segment number.
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WN | - Was needed but no longer on request due to a schedule change.
- Cancel this segment using the letter X followed by the segment number.
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XM | - Segment cancelled due to misconnect.
- Appears in history only
- No further action required.
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YG | - Involuntary Upgrade.
- For carrier use only.
- Purchased Coach but boarded in Business or First Class. No action taken.
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